Goldspot Promise:
At Goldspot our goal is to provide you with the highest quality writing
instruments and customer service with the lowest prices available anywhere.
Shipping Methods:
For reliable and timely delivery our carrier of choice for most domestic shipments is UPS, and for International shipments we use either US Postal Service or DHL.
Shipping & Transit Times:
If you have a time sensitive or rush order, please call us at 1-800-963-7367 to make sure your orders leaves on the same day. We will be happy help. The shipping times advertised below are based on the carriers' advertised guarantees in business days only (Monday through Friday, excluding holidays). We try to ship most in stock item orders received before 11:00am on the same day, however in some cases it may take up to 2 days to ship an order. Engraving orders may require additional time for processing. Unfortunately, we can not guarantee transit
times if the carrier experiences weather related, address correction or other unexpected delays as per their delivery times policy.
| Shipping
Option |
Price
(up to 5 items) |
(Add'l Item) |
| Refills
Only (First Class US Mail) **Bottled Ink Excluded** |
$
3.25+ |
$
0.25 |
| UPS Ground (Delivery time varies.) |
$ 6.95 |
$ 0.95 |
| UPS
3 Business Day ( within mainland US) |
$
9.95 |
$
0.95 |
| UPS 2 Business Day Express |
$
16.95 |
$
0.95 |
| UPS Next Business Day Express |
$
29.95 |
$
0.95 |
| UPS Next-Day Saturday Delivery |
$
39.95 |
$
0.95 |
| International:
US Postal EMS Service |
$39.95 |
$
3.95 |
| Canada: (via First Class) |
$14.95 |
$
3.00 |
| Canada: (via EMS Service) |
$29.95 |
$ 3.00 |
International Shipping Times:
International orders are usually
delivered within 7 to 10 business days but times can not be guaranteed due to varying customs hold-ups & port delays at various destinations.
International Customs & Duties Notice:
Please note that International orders may be subject to your local VAT and customs duties which are not included in our product or shipping prices. Please refer to your local import laws for details.
Product Guarantee:
Goldspot.com guarantees that all products on our website are 100% authentic brand names. We are an authorized dealer for all the brands we carry
and we do not sell imitations of any sort and only carry genuine & original
brand name writing instruments. How do we offer our products at a discount?
It’s simple! We cut the middle-man by dealing directly with
the manufacturers and we have low overhead costs, while following all manufacturers policies. Any savings
are passed on to you.
Order By Fax:
We also accept orders by fax. If you prefer to submit your order by fax, we can support
that. Just download the easy-to-use order form, print it out and fill
it in.
Fax the completed order form back to us at 732-583-6644,
with your approval signature and we will process it.
Download Fax Order
Form Here
Payment Methods Accepted
• Visa
• MasterCard
• Discover
• American Express
Gift Wrapping:
Currently, gift wrapping is available by request only for a nominal charge
of $4.95. If requested, your gift will arrive with our silver wrap &
signature gold ribbon. To add the perfect finishing touch, we also offer
a personalized gift card with your message to the recipient. If you would
prefer to hand write your own note, simply request a blank gift card with
purchase.
Return Policy:
Goldspot will accept returns on any of our unused fine writing instruments
and gifts postmarked within 15 days of the original date of purchase. Holiday purchases and
Gift purchases will be given an extended return period allowance of 21 days.
Simply return the item unused, undamaged and with its original
packaging & literature. You will receive a prompt refund minus the shipping
& handling charges (if the item was shipped with a “Free Shipping"
option there will be a $7.95 shipping fee deducted). All items being returned for credit are subject to a 15% restocking fee. Due to our discounted pricing we can not cover any return shipping charges. All returns must include a return authorization number (RMA Number) which can be requested from our customer service dept. by email or phone. Our return policy does not include any corporate orders, engraved
orders, special orders, or limited and special editions.
Return Address:
Goldspot Inc.
RMA #: <your number here>
1230 Highway 34
Aberdeen, NJ 07747
Warranty Repairs:
We are anauthorized dealer for the brands we carry and therefore your product is covered by the manufacturer's warranty for any defects. Please refer to our Manufacturer Contact Information page for warranty service numbers.
